Oysta Technology | Mobile Telecare
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Mobile Telecare

See why others are choosing Oysta mobile telecare

Low Cost

Easy to set-up with no need for a hub or phone lines.

It’s Mobile

Providing safety inside and outside of the home.

Quality of Life

Improving levels of physical activity and social inclusion.

Connected Care

Connecting families and carers involved in care and support

Safer Patient Discharge

Reduce Delays in Transfers of Care (DToC) and readmissions.

Measured Savings

Typically £1000’s a week for each user.

Introducing the Oysta Care Network

Click on the image (left) to understand how Oysta improves lives.


Telecare is accessed through simple specialist mobile devices with alerts managed through Oysta’s software platform to a telecare monitoring centre (Oysta is pre-integrated with main control centre software).


The service is highly flexible: emergency alarms with one touch SOS; automatically detecting falls or non-movement; monitoring location and triggering “out-of-zone” alarms; sending welfare checks, and automatically reminding about medicines or activities that need to be done.


Oysta enables truly Networked Care and Support. Professionals and family members can be sent calls and alerts to their phone and see them via the MyOysta application – gluing together telecare providers, carers and informal support.

With family carers co-ordinated with social care services, resources can be focussed on the most critical situations, reducing costs and demands on the system.

See Oysta in action and what it means for users

The Oysta telecare service provides safer independence for vulnerable people of any age everywhere, not just in the home. Because it’s mobile, vulnerable people can lead freer, happier lives.


Click on the video opposite to hear Josephine’s story and what it means for her life. As she says “it’s allowed me to get out, … without having to rely on other people to take me out all the time.”

See who’s benefitting from Oysta mobile telecare

Oysta’s mobile telecare services are designed for

everyone, everywhere

Today, the most common connected care solution is the traditional telecare alarm, which includes an alarm button connected to a phone-line base unit aka ‘button and box’.


Next-generation telecare systems are technologically more advanced and can automatically trigger an alarm, for instance if the user leaves home at an unexpected time, has a fall or forgets to take his or her medication.


The ongoing digitalization of telephone networks in the UK will require massive replacements of PSTN-based telecare systems in the coming years. At the same time, there is rising interest in new types of solutions that enable social care and healthcare services to be delivered more efficiently.

Click on the headings below to learn how we help vulnerable people or click here to view product brochures…

the elderly and frail

Oysta are benefitting many of the 11.5 million people over the age of 65 to live independently right now. That’s many of the 3 million over 65s experiencing a fall each year (leading to the greatest levels of hospital admissions, 40% of ambulance call outs, and many further medical complications).


Our integrated One-Touch SOS support button and Motion Sensor (for detecting falls) provides freedom and confidence to the elderly and frail.


Oysta mobile telecare services has a tremendous capacity to save social services money through a more integrated approach and greatly enhance outcomes and quality of people’s lives by:


  • Enabling independent living in own home for longer
  • Providing peace of mind for both informal and professional carers
  • Supporting daily life and prompts to follow medication routines
  • Enabling a greater sense of safety, security and comfort

long term conditions

Long-term conditions (LTCs) are conditions that can not be cured but can be managed through medication, support and care. They include a broad range of medical issues, for example epilepsy, diabetes, asthma and arthritis.


More than 90% of people say that that they wish to remain in their own home and telecare allows it to happen. More so, Oysta mobile telecare gives people the confidence and freedom to remain in the community for longer, maintain levels of physical activity and gives peace of mind to family, friends and carers, knowing that when they are unable to watch over their loved ones, Oysta will.


The service package, and choice of technology, is provided to support the individual in their daily living, inside and outside the home, and is tailored to meet their needs. It can be as simple as One-Touch SOS, able to alert 24/7 in a given situation, it can include alerts such as Motion Sensor (for detecting falls) and Medication Reminders, that trigger a warning to a response centre staffed 24 hours a day, 365 days a year wherever the person may be.


dementia and safer walking

Mobile telecare for safer walking has the potential to offer benefits to people with dementia and their carers.  Walking in a safe environment provides physical and psychological benefits for people with dementia.


However, some walking is associated with risk. This behaviour, known as “wandering”, is a compulsion to leave home that affects 15-60% of people with dementia (Robinson et al., 2007). Wandering exposes people with dementia to a significant risk of getting lost. One study found that 40% of people with dementia get lost outside their home (McShane et al., 1998). People with dementia can be confined at home, or moved to a care home, as a result.


Oysta mobile telecare can reduce risks associated with walking whilst maintaining personal freedom and the benefits of physical exercise and community engagement.


How does Oysta support safer walking?

  • It’s easy to wear and carry
  • The Safety Zones prompt upon exit and entry
  • It’s mobile, so it works anywhere there is a signal
  • The One-Touch SOS allows instant support should they become distressed
  • Their location can be found in emergencies or monitored via Carer/Family App
  • Pre-defined prompts for medication or activity Reminders help manage their daily living routine.

learning disabilities

A learning disability affects the way a person understands information and how they communicate. Around 1.5m people in the UK have one.

One aspect of supporting individuals is through Travel Training. This occupies carers at peak times for an hour or more and can create stressful situations for carers if an individual does not arrive at chosen destination, further tying up resources to locate the individual.


Oysta supports people to travel independently and without fear. The ability to set up Safe Zones means carers and family members are aware if the user has entered or left an area. They can also use our Family/Carer App to monitor movements should they wish.


Oysta’s mobile telecare service enables:

  • Freedom and independence
  • Greater community engagement
  • Cost savings on escorted travel and reduced home visits
  • Reassurance and support for family carers

safer patient discharge

Hospital ‘bed blocking’ typically occurs in two situations; firstly, when hospital patients are ready to be discharged to a nursing home but no place is available; or secondly, when hospital patients are ready to be discharged to their own home but require a ‘home assessment’ and referred to social services or district nursing. In both situations, hospital care acts as a more costly substitute for long-term care.


We are all too familiar with reports of bed blocking and its impact: 1million bed days lost, £900million per annum, 8,500 patients waiting to be discharged, etc. Whatever the real cost incurred by individual Trusts, it is clear that any solution that can reduce these numbers will be attractive to CCG’s, LGA’s and central government.


So what are the benefits of using Oysta to support patient discharge?

  • Deployed out-of-the-box with no installation
  • Instant One-Touch SOS care and support 24/7
  • Users have confidence to get back to daily living
  • Falls can be detected through a calibrated Motion Sensor
  • Support transition from hospital, back into the community
  • Prompts for medication or Reminders
  • Reduction in readmissions and fewer ambulance call-outs

the isolated and vulnerable

Social isolation affects about 1 million older people, and has a severe impact on people’s quality of life in older age. Loneliness and isolation are not the same thing but one of the most effective ways of combating loneliness is to combat isolation.


A study by AgeUK identified:

  • 33 per cent of people 65+ in UK say they sometimes feel lonely
  • Both loneliness and isolation appear to increase with age, especially among those with long-term health problems
  • Friends and family are important factors in warding off loneliness
  • Community engagement, social interaction and a home-setting are important factors in warding off isolation


The majority of people wish to remain in their own homes, but if they are restricted, confined or fearful of leaving their property; this leads to isolation. Oysta mobile telecare provides safety and confidence that help is at hand should they need it – Inside or Outside of their Home.


Oysta allows individuals to remain in contact by Making and Receiving Calls from friends, family and carers. The Oysta Family/Carer App keeps family engaged in their care, allowing them to monitor loved-ones location and recent alerts.


Sometimes we all lose track of time. Oysta supports daily routines and activities by setting Automatic Reminders that prompt the user, for example: take medication, visit support group, take blood pressure, coffee morning, carer visit, library opening, etc.