The next generation of care

Oysta’s announces the Care Network

Telecare Everywhere

Oysta delivers Telecare Everywhere. With the movement within health and social care to improve quality of lives, increase levels of physical activity and social inclusion, while reducing costs of care and support, care providers are extending their telecare services to work outside of the home.

Many have turned to Oysta. Oysta provides Telecare Everywhere for thousands of people across the UK and Spain: emergency alarms with one-touch SOS, detecting falls and non-movement, initiating conversations with auto-answer triggered by the telecarer, monitoring location with out-of-zone alarms, sending welfare checks, and reminding about medical checks and taking medicines. And more besides. A smart platform with simple specialist mobile devices.

Who is benefitting from the service? Anyone who is vulnerable, across age groups and conditions whether physical or mental. At the recent Hampshire Innovate 2015 event hosted by the Argenti Telehealthcare Partnership, user Josephine Burkin illustrated the Oysta service by telling her story:

Oysta serves many providers from local authorities to housing associations, and is powering many leading players in the sector. This year Tunstall has introduced Telecare Everywhere to it clients in the UK, powered by Oysta. The Telecare service from Movistar, “Te Acompaña”, launched in January and is co-powered by Oysta. Virginio Muñoz, Product Manager in Telefonica eHealth for Business described their choice: “Oysta just works. For an innovation such as this we were looking for a simple user experience, reliability, and low cost to deploy. Oysta delivers on all three.”

The Care Network

Now Oysta is evolving its service to address the biggest change facing the care sector in the next 10 years. Much been written about the increase in elderly population and the pressure on care. Last year, Nesta released some fascinating analysis (note 1). Nesta explored informal care – the unpaid help and support that family, friends and communities provide to ill, frail or disabled people – from the light touch to the more intense. Nesta analysis expects that in the UK over the next 10 years, those in need of formal care but not receiving any will grow from 1 million to 3.1 million people, and the demand for informal care will grow from 6.5 million to 9.3 million. The situation now and both strong trends point to the need for informal carers to be integrated into how care is delivered, and glued together with professional carers.

With the Oysta service, family carers can already be sent calls and alerts to their
mobile and see them online, linking together the professional and informal care network. Family and professional carers can co-ordinate the best possible care and build better relationships, with less load on each individual. Regardless of the nature of the condition, all vulnerable people can be wrapped in a tighter cloak of care, building acceptance, trust and confidence. With family members
co-ordinated with the professional services, resources can be focused on the most critical situations, reducing demands on the whole care provision system.

Oysta is now further developing its software – creating the experience, tools, and technologies that will make it easy for people to get involved in the provision of care to friends, neighbours and relatives. From web based interfaces to setting up the Oysta service… to apps which alert people to the
needs and behaviours of the people they care for. This, Oysta believes, is the enormous change that is coming so that a far larger and more diverse group of people are involved in the provision of care. Oysta is working with a number of partners to understand and co-create how best to support informal carers alongside the professional services.